Apex Damage Restoration Privacy Policy
Our transparent commitment to protecting your personal data, property records, and insurance claim documentation.
Data Protection Contact
Designated Privacy & Data Protection Department
1. Information We Collect
When you submit an emergency dispatch form, request a quote, or call Apex Damage Restoration, we collect personal information necessary to deliver rapid 24/7 disaster recovery services. This includes:
- Full Name and Contact Phone Number
- Property Location and Service Address (e.g. 605 Dillon Way, Aurora, CO 80011)
- Emergency Damage Description (water, storm, mold, flood, or asbestos details)
- Insurance Carrier and Policy Claim Information (if provided for direct billing)
2. How We Use Your Personal Data
Your information is strictly used for emergency dispatch, scheduling on-site master technicians, performing structural drying and repairs, and coordinating insurance documentation. We do not sell, rent, or trade your personal data to any third-party marketing companies.
3. SMS & Telephone Communication
By submitting your phone number via our emergency form, you consent to receive telephone calls or SMS status updates regarding your emergency dispatch unit. You may opt out of non-emergency text notifications at any time by replying STOP.
4. Data Security & Storage
We employ industry-standard encryption, SSL protocols, and access controls to protect your data. Information is retained only as long as required by Colorado business record retention laws and insurance claim verification requirements.
5. Contacting Our Data Protection Officer
If you have questions regarding this Privacy Policy, wish to access your stored data, or request deletion of non-essential records, please contact our Data Protection Officer directly: